FAQs

Where do you get your pieces?

This collection is developed through a variety of channels including but not limited to estate sales, wholesale markets, vintage dealers, auction sites, and more! Some items are thrifted but I try to stay away from that so that if you have the time and means, you can explore and find your own hidden gems!

Why don’t you sell online anymore?

I do this for you. I collect so I can make connections with lovers of vintage clothing, people who care about the planet, and so I can teach people about the physical quality of pre-loved pieces. I am here to make these connections and to learn from you as I try to pass on what I’ve gained over these past 4 years. I got burnt out taking hundreds of photos and writing captions and never getting to see your beautiful selves. It’s not what I wanted and it was diminishing my passion for in-person events. Also- for those of you new to vintage I LOVE helping you style! Not sure how to do that online yet…

What is your return policy?

While we want everyone to be 100% happy all the time, we get that sometimes pieces don’t work out!

Our policy goes as follows:

Items may be returned for a full refund within 10 days of receiving the item

Items may be returned for store credit within 15 days of receiving the item

Customer pays to ship the item back or can choose to drop it off if in the DMV

Returns are only accepted if the item has not recieved any damage that was not there to begin with

“I’m nervous about buying 1. Pre-Loved and 2. Online”

Reach out! Ask questions! You want us to model an item for you? Yes!! You want more measurements? Of course! Close up pictures? Absolutely. We pride ourselves on being accessible and approachable, so don’t be shy, ask away! We answer fastest on instagram @thesustainablesocialite